S2000 Series Shark® SteamSpot™ Steam Mop with Steam Blaster®- FAQs

Align the pole with the opening in the main body and insert firmly until it clicks into place.

Place the pad on the floor with the Velcro strips facing up. Hold the steam mop over the pad, with the back of the nozzle above the tag on the pad. Press down until the pad is attached.

Ensure that the pad is attached to the mop head and that the water tank has been filled with distilled water.

Plug the power cord into an electrical outlet. The unit will go into Standby mode and the setting lights will flash.

To select a steam mode, press the mode button once for LIGHT, twice for NORMAL, and 3 times for Standby

Ensure that the pad is attached to the mop head and that the water tank has been filled with distilled water.

Plug the power cord into an electrical outlet. The unit will go into Standby mode and the setting lights will flash.

To select a steam mode, press the mode button once for LIGHT, twice for NORMAL, and 3 times for DEEP. Pressing the button a fourth time will return the unit to Standyby mode.

Pull out the tank and unscrew the cap.

2. Fill the water tank with cold or room temperature water to the WATER fill line.

3. Reattach the cap and rotate it until it is secure. Reinsert the tank until it clicks into place.

This unit is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the surface to be cleaned and review the use and care instructions from your floor manufacturer. 

Surfaces/materials where the steam mop should NOT be used: 

1. Wax-polished furniture or floors. 

2. Unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors. 

3. In cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected.

Steam mops are ideal for laminate, bamboo, hardwood, marble, tile, and stone. See Owner's Guide for usage instructions

Only use distilled water. DO NOT use any cleaning solutions, scented perfumes, oils, vinegar, or any other chemicals, as they may damage the unit or make it unsafe to use.

Press the mode button until the settings lights start to blink, indicating that you are in Standby mode, and then lift the handle to put the unit in the upright position.

Unplug the cord from the outlet and allow it to cool for 2 to 3 minutes before storing.

Press the mode button to return to Standby mode (lights will flash)

Unplug the cord from the outlet.

Wait 2-3 minutes for the unit to cool.

After the unit has cooled and the steam has been released, empty the water tank and remove the pad.

Wrap the power cord around the two cord hooks and store the unit.

Note: Never leave the steam mop with a damp or wet pad on any floor for an extended period.

We test every unit to make sure it is fully operational before it reaches your home. 

To remove, push the screwdriver into the hole under the cord hook and at the same time start to wiggle the handle upwards.

Wash the pads with liquid detergent, not powder, as powder can leave a residue on the pads or leave a coating. Do not use bleach or fabric softeners as they may damage the pads or leave a coating that will reduce their cleaning performance and absorbency. Line-dry or dry on a low dryer setting.

Loose fibers can indicate wearing of the microfiber fabric. Do not pull the loose fibers. Trim them with scissors.

For best performance, we recommend replacing pads every 3-4 months.

Pad lifespan is affected by factors such as frequency of use, type of cleaning (heavy or light) and how often the pads are washed and dried. 

Under normal household conditions, when using the product for routine cleaning a few times per week, we recommend replacing the pads every 3-4 months

1050 Watts

8.8 Amps

120 Volts

4.6 lbs

500 ml

11"(L)x7.4"(W)x46.1"(H)

S2000 - The cord is 18 feet long

S2001 - The cord is 19 feet long