S1000 Shark® Steam Mop FAQs

This article contains the FAQs for the S1000 Shark® Steam Mop. This supports the following product SKUs S1000, S1000A, S1000C, S1000CCO, S1001C, S1000WM and S1200.

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General Questions

How do I assemble the unit?

Align the mop handle and mop pole so the arrow symbols inside them face forward. Insert either end of the pole into the handle until it clicks securely into place

Align the mope pole and the mop body so their arrow symbols face forward. Insert the pole into the top of the mop body, sliding it in until it clicks into place

Place the Dirt Grip (TM) cleaning pad on the floor with the quick fastener strips facing up. Align the mop head down onto the pad. The quick fastener strips will secure the pad to the mop head.

How to start your Steam Mop?

Ensure that the pad is attached to the mop head and that the water tank has been filled with distilled water.

Plug the power cord into an electrical outlet. The unit will go into Standby mode and the setting lights will flash.

To select a steam mode, press the mode button once for LIGHT, twice for NORMAL, and 3 times for Standby

How to refill the water tank?

To remove the tank, lift it up and away from the Steam Mop body. Make sure to unplug the Steam Mop before removing the water tank.

To remove the water tank cap, twist counterclockwise. Fill tank completely with distilled water or tap water.

Replace cap on water tank and turn cap clockwise to seal.

To replace the water tank, align it so the cap faces down. Place the cap into the hole in the Steam Mop body and slide tank down until it clicks securely into place.

Can I use the steam mop on all floor surfaces?

The steam mop is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.


 

Using the Vacuum

Can I use or add a cleaning solution to the water tank or apply to the pads?

Only use distilled water. DO NOT use any cleaning solutions, scented perfumes, oils, vinegar, or any other chemicals, as they may damage the unit or make it unsafe to use.

How do I get best cleaning results?

Always sweep or vacuum floors prior to use to remove all lose dirt and debris from the floor surface.

Wash pads prior to first use to remove any loose lint that may have occurred in packaging or transport.

Select the appropriate steam setting for your cleaning needs:
DUST- light steam for quick dusting;
MOP - Normal everyday steam cleaning;
SCRUB - Heavy cleaning (will leave floors damp) and for use with Carpet Glider.

Steam your floors with a forward and backward motion.


 

Cleaning and Maintenance

How should I wash the Pads?

Wash the pads with liquid detergent (not powder), as powder can leave a residue behind on the pad. Avoid use of bleach and fabric softeners when washing pads. Line dry or dry on a low dryer setting. For best pad performance, we recommend replacing pads every 2-3 months if pads are used and washed 3 or more times/week.

How do I prevent my unit from calcification?

Press the mode button to return to Standby mode (lights will flash)

Unplug the cord from the outlet.

Wait 2-3 minutes for the unit to cool.

After the unit has cooled and the steam has been released, empty the water tank and remove the pad.

Wrap the power cord around the two cord hooks and store the unit.

Note: Never leave the steam mop with a damp or wet pad on any floor for an extended period.

How long will it take my steam mop to heat up?

The steam mop is ready to clean in about 30 seconds.

Can I use detergent on the cleaning area?

No, The steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents

Why should the pads be washed prior to use?

It is important to wash the pads in order to remove any loose lint or fibers from the pad that might have occurred in packaging or in transport. Pads should be washed with liquid detergent (not powder), as powder can leave a residue behind. Avoid bleach and fabric softeners as well. Dry pads on a low dryer setting or line dry.


 

Product Specs

What is the Wattage?

1050 Watts

What is the Amperage?

8.8 Amps

What is the Voltage?

120 Volts

What is the weight?

4.6 lbs

What is the reservoir capacity?

12.68 fl. Oz

What are the dimensions?

11"(L)x7.4"(W)x46.1"(H)

What is the cord length?

The cord is 18 feet long